Billing errors can significantly affect the financial health of an optometric practice. These mistakes are not only frustrating but can also result in delayed payments and increased administrative costs. At OBC Optometric Billing Consultants, our billing specialists understand the intricacies of medical billing in the optometry field. Here, we’ll explore the top four common billing errors and provide insights on how to avoid them.
Top 4 Common Billing Errors in Optometry and How to Avoid Them

Incorrect Patient Information
One of the most frequent mistakes occurs when patient information is misentered or incomplete. This can lead to claim denials and delays in payment. To avoid this error, establish a thorough verification process at the onset of each patient visit, ensuring that all data, including insurance details, is accurate and up-to-date.

Inaccurate Procedure Coding
Using incorrect codes for procedures can lead to significant billing issues. Optometry has specific codes for various eye examinations and treatments. Our billing experts recommend continuous training for your staff on current coding practices and regular audits of claims submissions to identify and rectify any discrepancies promptly.

Failure to Verify Insurance Coverage
Not verifying a patient’s insurance coverage before service can result in unexpected denials or reduced reimbursements. OBC’s billing specialists advise implementing a systematic procedure to check patient eligibility before appointments, ensuring your practice is not left with unpaid claims.

Inadequate Follow-Up on Claims
Many practices fail to follow up on unpaid or denied claims, resulting in lost revenue. To combat this, establish a robust follow-up system that tracks outstanding claims. Consistent follow-up will help your practice recover owed money and improve overall revenue cycle management.
Addressing these common billing errors is crucial for the financial success of your optometric practice. By working with OBC Optometric Billing Consultants, you can enlist the help of our experienced billing experts to optimize your billing processes, reduce errors, and improve revenue collection. Contact us today to learn how we can assist in enhancing your practice’s financial health!